I’ve Fallen and I Won’t Get Up: 10 Strategic Policies to Effectively Manage Workers Comp Injuries

Margaret Spence's SHRM session "I've Fallen and I Won't Get Up" provides resources to update workers compensation policies and procedures focusing on injury management best practices.  In the current economic climate, Margaret says that "we cannot forget about workers compensation and injured employees. When the employee says 'Ouch I'm Injured' we must have a strategic plan that goes beyond filling out the notice of injury form."  She shares her know-how on how to skillfully navigate the workers compensation system, mitigate exposure to litigation and returning the injured employees to their pre-injury job (this is imperative).  Margaret's session connects the dots between workers compensation and HR best practices.  This session is on Monday, 06/25, 04:00 PM - 05:15 PM, Room B405.

About Margaret Spence 

Margaret Spence, CWC, RMPE - President/CEO of Douglas Claims & Risk Consultants, Inc. and the author of - From Workers' Comp Claimant to Valued Employee, is a Workers' Compensation Consultant, Speaker and Trainer who ranks among the experts in the field of injury management and return to work implementation.  Margaret focuses on aligning workers compensation best practices with prudent HR policies.  She is an advocate for implementing strategic return to work programs that retain ill and injured employees in the workforce rather than giving them monetary settlements to leave their jobs behind.

Margaret is a member of the Society for Human Resource Management (SHRM) Special Expertise Panel on Employee Health, Safety and Security and a continuing education provider for the Human Resources Certification Institute.   She writes and speaks extensively on workers' compensation, disability, wellness and strategic organizational leadership.  She has been quoted or had articles published in numerous publications including:  HR Florida Magazine, HR Magazine, Workforce Management, American Chronicle, Risk Management Quarterly and National Underwriter Magazine.